For all queries other than claims and overseas medical assistance please contact us:
Phone: 0330 880 3601
Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays
We endeavour to respond to all email queries within 24 hours.
Or write to us at:
Medical Travel Insurance Customer Services Department
Threshelfords Business Park
We endeavour to respond to all written queries within two working days.
Claims and Overseas Medical Assistance enquiries should be addressed to the parties shown within your insurance policy documents.
Here at medical travel insurance cover we want you to get the travel insurance that covers your medical condition. So why not take a look at our conditions page where we post important information regarding medical conditions