How to Make a Claim

Making a claim?

If you want to make a travel claim or call medical assistance please find the relevant number to your policy in your policy documents or find the numbers here:

Product NameClaims NumberEmergency Assistance CompanyEmergency Assistance Number
Allsafe+44 (0) 203 829 6761Emergency Assistance Facilities+44 (0) 203 829 6745
Allsafe (For sales prior to 1st Dec 2017)+44 (0) 208 667 1600The Medical Emergency Assistance Company+44 (0) 1273 624661
BrokerSure0800 923 4212
(0800 923 4217 for claims on legal expenses)
Zurich Assist+44 (0) 1242 218 999
Direct2Insure+44 (0) 208 865 3136Emergency Assistance Service+44 (0) 208 865 3137
Direct Travel Insurance+44 (0) 1702 553 443The Medical Emergency Assistance Company+44 (0) 20 3472 2388 Quoting: Direct Travel
Fish Travel Insurance0800 923 4213 (calling from abroad +44 1242 218 163)
For claims under Section L - legal expenses
0800 923 4217 (calling from abroad +44 1242 218 166)
Zurich Assist+44 1242 218999
Fit2Travel+44 (0) 203 829 6761 Emergency Assistance Facilities+44 (0) 203 829 6745
Fit4travelSections 1 to 15 and 17 to 19 Intana:
+44 (0)20 8865 3102
For Section 16 End Supplier Failure Insurance:
+44 (0)20 8776 3752
For Section 20 Legal Costs and Expenses:
+44 (0)20 8865 3121
Medical Emergency Service+44 (0) 208 865 3101
Flexicover+44 (0) 203 824 0716Emergency Assistance Facilities+44 (0) 203 824 0715
FreeSpirit+44 (0) 2392 419 879Medical assistance service+44 (0) 203 829 6745
GoInsure.co.uk+44 (0) 203 829 6761Emergency Assistance Facilities+44 (0) 203 829 6745
HolidayInsurance.com+44 (0) 203 829 6761 Emergency Assistance Facilities+44 (0) 203 829 6745
Spectrum Travel Insurance+44 (0) 203 824 0716Emergency Assistance Facilities+44 (0) 203 824 0715
TopDog+44 (0) 203 824 0716Emergency Assistance Facilities+44 (0) 203 824 0715

Making a Gadget Insurance Claim

To make a gadget claim check your documents for the how to claim section. Details from the latest documents (as of 3rd August 2017) can be found below.

Notify Trent Services (Administration) Limited as soon as possible after any incident likely to result in a claim under the insurance at:

Address
Trent Services (Administration) Limited,
Trent House,
Love Lane,
Cirencester,
Gloucestershire,
GL7 1XD
Telephone number:
01285 626020

Any other non-claim or medical assistance querys? Click here

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Conditions informaton

Here at medical travel insurance cover we want you to get the travel insurance that covers your medical condtion. So why not take a look at our conditions page where we post important information regarding medical conditions