Coronavirus (Covid-19) FAQ's click here.
IMPORTANT NEWS CORONAVIRUS (COVID-19) COVER IS NOW AVAILABLE - We can confirm all of our policies now provide cover for Medical and other Expenses outside of the United Kingdom if you contract Coronavirus (COVID-19) whilst abroad. Some of our policies now also offer other additional Coronavirus (COVID-19) benefits. The policies that offer the additional cover are clearly marked where we display our prices along with the full terms and conditions. All our policies will only provide cover, if prior to your trip commencing, the Foreign, Commonwealth & Development Office has NOT advised against all (or all but essential) travel to your chosen destination. If you are considering travelling against advice outlined by the FCDO https://www.gov.uk/foreign-travel-advice to selected countries within Europe on the Amber or Red list, and you feel it is safe to do so, we may be able to offer you cover too. Please note this cover is not available via our website so please call our friendly team on the number above for more information. We can assist you via telephone Mon - Fri 9am - 5pm, Sat 8.30am - 4pm or alternatively email email@example.com. If your query is regarding a claim please click here for further details.
Policies have varying definitions of U.K. resident but for generic purposes across our policies, a UK resident is defined as a person who has their main home in the United Kingdom, who is registered with a medical practitioner in the UK, and who has been resident in the UK for 6 months out of the last 12.
Our Insurers generally define the United Kingdom (UK) as inclusive of England, Scotland, Wales, Northern Ireland, and the Isle of Man. Though please double check the wording of your chosen policy to ensure you are covered.
If you are unsure whether you fall under the definition in the wording or here you can always contact us
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Our medical travel insurance team are ready to provide you with assistance regarding your quote. If you would prefer to talk to an advisor to recieve a quote or have a query please contact our UK based customer service team. Find out details on our contact us page.